In order to support your after-sales service, please complete the list of products concerned at the following address: https://smarthome-europe.com/rma-smarthome-fr
Please give as many details as possible regarding the descriptions of the breakdowns. The words OUT OF ORDER, DEFECTIVE or DOES NOT WORK are not sufficiently precise, and may lead to a refusal of return.
In addition, if you have broken Zipato products, we need a return number provided by Zipato support after validation of the breakdown.
Please attach this document to our after-sales service form below.